FAQ
Frequently Asked Questions
Payment Policy:
We accept:
— Credit card payments (MasterCard, and VISA) via our secure payment gateway
— PayPal
Pay Pal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). THIS MEANS ITS SAFE AS!
All personal info, address, email, credit card and banking details MUST be filled out correctly to ensure we can send your purchase expediently and correctly.
International buyers are responsible for their countries duties and taxes.
Shipping Policy:
As soon as you place your order with us, we process your order INSTANTLY. We ship locally in US and Shipping by FedEx/DHL/UPS/USPS is done. Generally Shipping Company takes 2 to 3 working days to deliver the goods but we also offer 1 day and 2nd day delivery in US.
Once the product is shipped out, a tracking number will be emailed to you in a separate email through which you can track the true estimated time of arrival of your package.
Disclaimer – Please note that there is no duty in US but for other countries import duty/ taxes shall be paid by the buyer if and when applicable in accordance to the country authorizations and policies.
Returns Policy:
- You have 3 days to inform us and 14 days to return it from the date of receiving. If this item is in your possession more than 7 days, it is considered USED and we will not be in the position to give you a refund or replacement.
- All returned items MUST be in the original packaging, not be altered, sized, damaged or wrong item and you must provide us the shipping tracking number, specific reason for the return, and your eBay ID.
- Return goods charges would be borne by the buyer only.